FAQs

How much does shipping cost?

Shipping is FREE on US and CAN orders over $75 using standard ground delivery. Expedited and international rates will vary depending on the weight of your shipment and how fast you'd like it delivered.

Eco Diva is not responsible for any duties or taxes if you live outside of North America.

Which credit cards do you accept?

Visa, Mastercard and Paypal.

What happens if I ordered the wrong products? 

Not a problem! Contact us at info@ecodivabeauty.com right away and we can get you the right products.

When will my order ship? 

We do our very best to ship your products the same day you order them. All orders will be shipped out in 1-2 business days.

When will my order arrive? 

We will send you a tracking number after your order ships, and you can follow it every step of the way.

How do I get in touch with someone from Eco Diva Beauty? 

We are available by phone 1.855.ECO.DIVA Monday-Friday 9 a.m.-5 p.m. PST, or you can email info@ecodivabeauty.com 24 hours a day.

How do I return a product?

Click here for instructions.

How can I submit a product to your buyer for review?

Information for vendors click here.

 

How can I tell the world how amazing you are? 

Follow us on FacebookTwitter and Instagram, tag @EcoDivaBeauty and #EcoDiva, and spread the love because Eco Diva loves you!

I have an awesome voice and I'd like to share it with Eco Diva!

Great! We want to hear about you so fill out this form.